SM_WORKCENTER - Important roles for work centers in Solution Manager

Bellow are the most important roles for work centers in Solution Manager:

Role Name Work Center Description

SAP_SMWORK_BASIC

Basic Authorization Objects

SAP_SMWORK_BASIC_BIM

UI Authorization Objects for BI-Monitoring

SAP_SMWORK_BASIC_BPO

Basic Authorization for Business Process Operations

SAP_SMWORK_BASIC_CCLM

Basic Authorization Objects for CCLM

SAP_SMWORK_BASIC_CHANGE_MAN

Basic Authorization for Change Management

SAP_SMWORK_BASIC_CONFIG

Basic Authorization Objects for Solution Manager Configur

SAP_SMWORK_BASIC_DIAG

Basic Authorization Objects for Root Cause Analysis

SAP_SMWORK_BASIC_DVM

Basic Authorization Objects for DVM

SAP_SMWORK_BASIC_EEM

UI Authorization Objects for EE Monitoring

SAP_SMWORK_BASIC_IC

UI Authorization Objects for Interface Channel Monitoring

SAP_SMWORK_BASIC_INCIDENT

Basic Authorization for Incident Management

SAP_SMWORK_BASIC_ITMO

UI Authorization Objects for Infrastructure Monitoring

SAP_SMWORK_BASIC_JMON

UI Authorization Objects for Job Monitoring

SAP_SMWORK_BASIC_JSCHED

Basic Authorization Objects for Job Scheduling Management

SAP_SMWORK_BASIC_MFM

UI Authorization Objects for MF Monitoring

SAP_SMWORK_BASIC_PIM

UI Authorization Objects for PI Monitoring

SAP_SMWORK_BASIC_SDA

Basic Authorization Objects for SDA

SAP_SMWORK_BASIC_SERVICES

Basic Authorization Objects for SAP Engagement and Service Delivery

SAP_SMWORK_BASIC_SM

UI Authorization Objects for System Monitoring

SAP_SMWORK_BASIC_SMADMIN

Basic Authorization for Solution Manager Administration

SAP_SMWORK_BASIC_TECHADMIN

Basic Authorization Objects for Technical Administration

SAP_SMWORK_BASIC_TECHMON

Basic Authorization Objects for Technical Monitoring

SAP_SMWORK_BASIC_TEST_MAN

Basic Authorization Objects for Test Management

SAP_SMWORK_BPM

Business Process Operations

SAP_SMWORK_BPO

Business Process Operations (New)

SAP_SMWORK_CCLM

Custom Code Management

SAP_SMWORK_CHANGE_MAN

Change Request Management

SAP_SMWORK_CHANGE_MAN_SPC

Change Request Management for Service Provider

SAP_SMWORK_CONFIG

Solution Manager Configuration

SAP_SMWORK_DIAG

Root Cause Analysis

SAP_SMWORK_DIAG_PE

Root Cause Analysis for PE

SAP_SMWORK_DVM

Data Volume Management

SAP_SMWORK_IMPL

Implementation and Upgrade

SAP_SMWORK_INCIDENT_MAN

Incident Management

SAP_SMWORK_INCIDENT_MAN_SPC

Incident Management for Service Provider

SAP_SMWORK_ITEST

Testing Management

SAP_SMWORK_JOB_MAN

Job Management

SAP_SMWORK_MYHOME

My Home Page

SAP_SMWORK_SDA

Solution Documentation Assistant

SAP_SMWORK_SERVICE_DEV

SAP Engagement and Service Delivery

SAP_SMWORK_SM_ADMIN

SAP Solution Manager Administration

SAP_SMWORK_SYS_ADMIN

Technical Administration

SAP_SMWORK_SYS_MON

System Monitoring (obsolete work center in Solution Manager 7.2)

SAP_SMWORK_SYS_MON_SPC

System Monitoring for Service Provider (obsolete work center in Solution Manager 7.2)

SAP_SMWORK_TECH_MON

Technical Monitoring (System Monitoring and Application Operations in Solution Manager 7.2)

SAP_SMWORK_TECH_MON_PE

Technical Monitoring for PE (System Monitoring and Application Operations in Solution Manager 7.2)

Out of the roles above, it is mandatory that the role SAP_SMWORK_BASIC  is granted to the user along with the other Work center roles depending on the activities that the user will perform. Customers can copy the roles to their own composite roles if they wish to. The roles should be granted to the user via transaction PFCG.

 

For other authorizations related queries, please look up these knowledge articles:

  • 2641841 - System and Application Monitoring workcenter is missing in SAP Solution Manager FIORI Launchpad 
  • 2564374 - Important roles to use IT Calendar, Work Mode Management and Service Availability Management (SAM) in SAP Solution Manager 7.2